WEBeci Online Help

Welcome!

WEBeci is a tool designed to help manage your health care claims and keep track of your health care benefits more easily and efficiently. Quite simply, it provides you with complete access to your own claim records and benefit plan on-line.

The on-line help system opens as a separate window in your web browser after you left-click the HELP topic displayed on your WEBeci navigation bar.

As you can see by looking at the Table of Contents (on the left), on-line help is organized by topic. Each topic addresses a specific WEBeci screen or issue. Topics are listed in the Table of Contents—as far as possible—in the order the average new user will encounter them. To access any listed topic, left-click on the adjacent question mark icon. Can't find the information you're looking for? Take a quick peak at the Frequently Asked Questions (FAQs) topic.   

While your HELP window will open to the topic you are visiting in WEBeci, you can navigate to any other listed topic by:

Simply left-click any Table of Contents topic to access the corresponding information.

Within each help topic, you will often see blue hyperlinked text Any text that is a blue hyperlink is clickable. Clicking on this text will either show hidden text (as in this example), or link to the appropriate section of the help file. If you left-click the blue underlined text, additional information will appear, in the form of a pop-up, a drop-down or expanding text, or a new topic. Left-click the sample text in this paragraph to view an example.

When you have finished reading on-line help, you can either close the window or minimize it, just as you would any standard web page. You can also print help topics, as needed.

ECI strives to produce the highest quality applications and online help. We welcome your feedback! For problems or questions relating to this application or online help, please contact the ECI Webmaster.

Please note: This email address is for feedback regarding the program functionality and features, or online help only. For questions regarding actual health plan or claims data, please contact your health plan administrator (see Resources in the Table of Contents).

About Eldorado Computing, Inc.

Eldorado Computing, Inc. designs and provides a complete line of claim management and plan benefit software systems and services for the health care and medical care marketplace. Our software facilitates the management and processing of case management, EDI transmissions, claims repricing and adjudication, and billing and administration information.

Corporate Headquarters

Eldorado Computing, Inc.
5353 North 16th Street, Suite 400
Phoenix, Arizona 85016
Phone:
602-604-3100
Fax:
602-604-3115
Web site:
http://www.eldocomp.com