FAQs

A: Select Employee Information or Claims from the main menu. Enter the Insurance ID and the Effective Date of the Insured. Today's date is used as the default effective date; however, you can overwrite this date.

Once you have selected the desired employee, you can view their information in WEBeci.

A: Select My Info. In the New Password and New Password Again fields, enter your new password. In the Password Hint field, enter a password hint which will remind you of the new password.

A: Select the Forget Password? link on the log in page of WEBeci. Your password reminder will pop-up. If that doesn't work, contact ECI.

A: At this time, ECI will upload the plan for you. Send the plan to your ECI contact. In the future, you will be able to upload your own plans in the .html or .pdf format.

A: Does your plan require a 90-day waiting period before eligibility? If this does not account for the missing employee, contact ECI for assistance.

A: Select Employee Information to search for the Employee. Select Benefits on your navigation bar.

Reminder!

If you choose to not add plans, your groups and their plan members WILL NOT see a Benefits link on their navigation bar at all.

A: Contact ECI for assistance.