This section allows you to view and approve or decline enrollment requests.
Note: The system lists all requests currently waiting for a response.
You can either:
check the Select button to choose a request. This option allows you to select, and perform the same action to several requests at one time..
or you can click on an employee name to access the employee's request summary, which includes demographic information, dependent, health benefits and supplemental benefits information. From this screen you can approve, decline, edit or delete the request.
Once you have selected the request(s), you can:
approve the request: Click Approve to approve the request. The Approve These Requests screen will list all selected requests. You can enter user-defined notes, and send an email notification to the employee.
decline the request: Click Decline to decline the request. The Decline These Requests screen will list all selected requests. You can enter a reason for the decline in the user-defined notes section. You can send an email notification to the employee.
or delete the request:Click Delete to permanently delete a request from the system. If you complete the delete, you will no longer have the ability to access the request information.
You can select the View Declined Requests to view all requests that have been declined. From here, you can either choose to approve the request, or delete the request.