• HOME Page

That's the first page you see once you've successfully accessed the site by entering your usercode and password. It will look something like the example shown above.

• CLAIM HISTORY

A list of your individual medical claims. The listing displays the date of service, the patient's name, the provider's name, the total charge for the service, and a claim number that serves as a (hyper)link to the actual claim.

• ACCUMULATIONS

A list of the various dollar amounts (categories) that are used to track medical and dental activity for a given year.

For example, the category "Lifetime Benefits Paid" is the sum of all payments made to cover medical expenses during the entire time you have been associated with the insurance provider (typically, this is your employer).

For each type of accumulation, you'll see the total for the "individual" (usually the primary insured or employee) and for the "family."

• ELIGIBILITY

A simple summary of standard medical coverages (Major Medical, Dental, etc.) for you and your family. Any additional coverages (such as life or disability) will also be listed,  as will the amount of coverage.

A hyperlink will take you to a page that displays any insurance policies you may have for your family members.

• ENROLLMENT

View existing enrollment information or submit a request for enrollment. Newly hired employees can submit requests for initial enrollment. Existing employees can renew their enrollment...with changes during open enrollment. In the event that your existing coverages must be modified (for example, following marriage or the birth of a child), you have the option to submit a life event or change request.

• PROVIDER SEARCH

Locate a provider within any network that you belong to by entering a few search criteria, such a last name or office name, city or ZIP code, plus speciality.

• RESOURCES

Request new or replacement ID cards or contact the health plan administrator via e-mail.

• USER SETTINGS

Review your own personal information and that of dependents, including contact information. Update it yourself, on the spot.

• HELP

Get quick answers to questions about this website and its options using a handy on-line reference guide.