Your employees can view all of their benefit plan and claim information securely online, anytime, anywhere. WEBeci information is already in your health insurer's databases, allowing your employees to simply access existing system information.
WEBeci is a self-service tool for your plan members. Find the latest in-network providers, replace a lost ID Card, view claim and eligibility status, view benefit accumulators, and update demographic information.
After the initial set-up, the maintenance tasks that will need to be performed are:
Additions to the health management system must be also be added in WEBeci (groups, benefit plans, adjustment reason codes) to enable synchronization of data necessary for display. This task is performed by your health plan administrator.
Enrollment Rule plan offering changes due to new benefit plans, new benefit plan periods or new Open Enrollment periods. This task may be performed by the health plan administrator or group administrator (Sponsor).
Assigning unique User IDs to any dependents that need one (see Key Concept, below). This task may be performed by the health plan administrator or group administrator (Sponsor).
These tasks only take a couple of minutes to complete.
Key Concept:
Employees ARE able to login for the first time with their credentials
(SSN or Certificate ID) and date of birth (mmddyyyy) if their coverage
is active. When the credentials are accepted the employee must create
a User ID and Password as well as questions and answers for security verification.
If an employee forgets their Password, they can re-set it by correctly
answering the security questions.
Dependents ARE NOT automatically granted access to WEBeci.
Reason: A default role (pre-set
privileges) is automatically assigned when an employee login is created.
Many dependents do not manage their own healthcare information,
therefore no set privileges are available to enable access.
A unique login will need to be manually assign to qualifying dependents,
such as a spouse or children age 18 years and older who request the ability
to view their own healthcare information.